Legal

Terms of Service

Please read these terms carefully before using our Chinese character learning platform.

Last updated: December 2024
legal@chinesecharacterstory.com
Agreement to Terms

These Terms of Service ("Terms") govern your use of the Chinese Character Story platform and services ("Service") operated by Chinese Character Story ("we," "our," or "us").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

Description of Service

Chinese Character Story is an AI-powered platform that provides Chinese character analysis, learning tools, and educational content. Our Service includes:

  • • AI-powered character analysis and insights
  • • Cultural context and etymology information
  • • Learning progress tracking and statistics
  • • Educational content and resources
  • • User account management and preferences

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

  • • Maintaining the security of your account and password
  • • All activities that occur under your account
  • • Notifying us immediately of any unauthorized use
  • • Ensuring your account information remains accurate

You must be at least 13 years old to create an account. Users under 18 should have parental consent.

Acceptable Use

You agree not to use the Service to:

  • • Violate any applicable laws or regulations
  • • Infringe on intellectual property rights
  • • Harass, abuse, or harm others
  • • Attempt to gain unauthorized access to our systems
  • • Interfere with or disrupt the Service
  • • Use automated systems to access the Service
  • • Share account credentials with others
  • • Use the Service for commercial purposes without permission

We reserve the right to terminate accounts that violate these terms.

Subscription and Payment

Free Tier: We offer a free tier with limited features and usage.

Premium Subscriptions: Premium features require a paid subscription.

  • • Subscriptions are billed in advance on a recurring basis
  • • You may cancel your subscription at any time
  • • Refunds are provided according to our refund policy
  • • Price changes will be communicated with 30 days notice
  • • Failed payments may result in service suspension
Intellectual Property

The Service and its original content, features, and functionality are owned by Chinese Character Story and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of content you submit to the Service, but you grant us a license to use, modify, and display that content in connection with providing the Service.

You may not reproduce, distribute, modify, or create derivative works of our Service without our written permission.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

By using the Service, you consent to the collection and use of information as detailed in our Privacy Policy.

Disclaimers

Service Availability: We strive to provide reliable service but cannot guarantee uninterrupted access.

Accuracy: While we aim for accuracy, we cannot guarantee that all information provided is completely accurate or up-to-date.

Educational Use: Our Service is for educational purposes and should not be considered as professional language instruction.

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

Limitation of Liability

IN NO EVENT SHALL CHINESE CHARACTER STORY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THE USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including:

  • • Breach of these Terms
  • • Fraudulent or illegal activity
  • • Extended periods of inactivity
  • • Non-payment of fees

Upon termination, your right to use the Service will cease immediately, and we may delete your account and data.

Governing Law

These Terms shall be interpreted and governed by the laws of the State of California, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved in the courts of San Francisco County, California.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@chinesecharacterstory.com

Address: Chinese Character Story, San Francisco, CA

Support: support@chinesecharacterstory.com

Questions About Our Terms?

Our legal team is here to help clarify any questions about our terms of service.