Privacy Policy

Chinese Character Story ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chinese character learning platform and services.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

We use the information we collect to:

• • Provide and maintain our Chinese character learning service
• • Personalize your learning experience and recommendations
• • Process payments and manage subscriptions
• • Communicate with you about your account and our services
• • Improve our platform and develop new features
• • Ensure security and prevent fraud
• • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• • Service Providers: With trusted third-party service providers who help us operate our platform
• • Legal Requirements: When required by law or to protect our rights and safety
• • Business Transfers: In connection with a merger, acquisition, or sale of assets
• • Consent: With your explicit consent for specific purposes

We implement appropriate technical and organizational measures to protect your personal information:

• • Encryption of data in transit and at rest
• • Regular security assessments and updates
• • Access controls and authentication measures
• • Secure hosting and infrastructure
• • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• • Access: Request a copy of your personal information
• • Correction: Update or correct inaccurate information
• • Deletion: Request deletion of your personal information
• • Portability: Request a copy of your data in a portable format
• • Opt-out: Unsubscribe from marketing communications
• • Restriction: Request limitation of processing

To exercise these rights, please contact us at privacy@chinesecharacterstory.com. We will respond to your request within 30 days.

We use cookies and similar technologies to:

• • Remember your preferences and settings
• • Analyze how you use our platform
• • Provide personalized content and features
• • Improve our service and user experience

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

For users in the European Economic Area (EEA), we ensure that international transfers are made in accordance with GDPR requirements, including the use of standard contractual clauses where appropriate.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users between 13 and 18 years of age, we recommend parental guidance and consent for using our service.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our service after any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

For users in the European Union, you also have the right to lodge a complaint with your local data protection authority.